DDF/DDD Updates <3

UPDATE: November 16th 2025 / 5:00pm MST:

We are still experiencing a delay in completing the remaining orders as the website of the company we use to create the labels/tracking continues to be malfunctioning. Once it is fixed the DDD team is at the ready to continue ! <3

UPDATE: November 15th 2025 / 5:45pm MST:

We are still experiencing a delay in completing the remaining orders as the website of the company we use to create the labels/tracking is malfunctioning. Once it is fixed the DDD team is at the ready to continue ! <3

UPDATE: November 14th 2025:

We have sent out the first 2/3 batches of HSTT overlay orders earlier this week and are finishing up the final batch of orders. The shipping website went under maintenance just as the last ~25 labels were about to be made. This last batch of orders should go out to the post office by the end of the weekend <3

Once the HSTT overlays orders are finished, next week we will be starting packing/label making for the rest of the shop orders ! 

Thank you for your patience and understanding as we work through our order backlog due to the strike as well as unforeseen technical difficulties. We are working hard to get these bookish goods to their new homes <3 

Twisted Game SE Pre-Order: The manufacturing process has started 

UPDATE: November 10th 2025:

We have sent out the first 2 batches of HSTT overlay orders and are finishing up the final batch this week 🎉

Once the HSTT overlays orders are finished, we will be starting packing the rest of the shop orders.

Thank you for your patience and understanding as we work through our order backlog due to the strike <3 

Twisted Game SE Pre-Order: The manufacturing process has started ! 

UPDATE: November 3rd 2025:

Her Soul To Take Overlays: Orders are starting fulfillment! Keep an eye out for an email notification over this week 🎉  

September Drop: Orders purchased during the September drop as well as any other shop orders will started fulfillment once the HSTT overlays have shipped out. We are estimating our team to start fulfilling these orders at the end of next week. 

Thank you so much for your patience during the strike ! <3

UPDATE: October 22nd 2025:

Canada Post is getting back up and running after the complete nation wide strike and working to clear any backlog of mail that sat during that time. They did not start accepting any commercial parcel pickups until October 15th. With that being said, things will still move slower than usual within the system due to the rotating strikes.

DDD will continue to wait a little longer to give Canada Post and the Union time to come to an agreement in hopes all striking will be over. We will continue to update as the situation changes but for now we are planning to start shipping out the Her Soul to Take Overlays and any other waiting orders in the last week of October if nothing changes.

Thank you for your orders and patience during this time <3

Update: September 30th 2025:

On the evening of the 25th of September, we received an email that the main shipping company of Canada, Canada Post, announced the union is on a nationwide strike that started on September 25th 2025.

The duration of the strike is unknown at this time, sometimes it's only a few weeks or sometimes a month or a few.

What does that mean?

September Drop ~ Continued as scheduled : Since it is such short notice, we are not pausing the shop, and we will continue to keep it open. If you choose to support the DDD shop in this time of uncertainty, we will graciously hold your order until the strike is over and continue to update as we get more information.

Special edition pre-orders are excitedly coming this fall/winter! They will not be postponed since the ship out date is quite far out. We are hopeful the strike will be over before then. 

Her Soul To Take overlays ~ Delayed: We are starting up the packaging of the pre-orders this week. Due to the strike, we cannot start sending them out the first week of October as planned if the strike continues. 

We have previously looked into alternative shipping methods but they were not feasible by far, even more so now. Due to the new USA customs regulations, going through a commercial currier such as FedEx or UPS would cost significantly more in tariff, duty, and/or processing fees. So, waiting for Canada Post is the only option.

We will hold the overlays orders until the strike is over (along with all other orders purchased while postal strike is on) and continue to update as we get more information.

We deeply appreciate your understanding and patience during this time as many small businesses across Canada are affected. We will provide any updates via newsletter and the updates page on our website. As well as social media when we are able. 

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If you have any questions please email: dirtydictiondesigns.contact@gmail.com